Frequently Asked Questions

A full list of FAQs about the Genesis Trust Bath can be found on our main website here. The FAQs below all relate specifically to our Gift Shop.

How can I donate?

Donating, fundraising, or volunteering – there are plenty of ways you can support us and the people we help. Get involved today and start transforming lives. There are many ways to support Genesis Trust Bath. You can find a full list of ways of donating and supporting us on our main website here. You can also click on the Donate button at the top of the page to be taken directly to our TotalGiving™ page.

What kind of items can be donated for sale on this store?

We are interested in all kinds of arts and crafts, including:  

  • Artwork

  • Sculptures

  • Housewares and decorations 

  • Ceramics and glass crafts

  • Textiles and needlework

  • Papercrafts

  • Clothing accessories

  • Photography

As a Christian organisation everything we do expresses our values of hope and compassion. We welcome any arts and crafts that help further those values.

What delivery options are available for purchases?

Delivery - If you live within a 5-mile radius of BA1 6DH, you are eligible to have your items delivered to you within a week of purchase from the online store.

 

Collection - All items are available for collection once purchased from the online store.  Genesis Trust Bath will be in touch with you to arrange the delivery or collection of your purchase. Any problems please contact:

 hilary.long@genesistrust.org.uk.

 

Postage - Standard UK delivery £3.50

Can I return items?

If you are experiencing any problems with your order within the first 30 days of purchase, please contact:

 hilary.long@genesistrust.org.uk.

What payment methods are available?

We accept payments via credit/debit card and PayPal. You can also arrange a cash payment at the checkout.